The latest complete terms of contract can be downloaded any time (at the moment, German only).
On submitting the order form, the customer accepts our AUP!

Our abuse policy applies! Please read it before submitting complaints.

RULES:
* Don't exceed your quota, transfer, process our IRC connection limit!
* Don't abuse on IRC: no collides, no floods, don't take part in takeovers, don't use exploits or virus, don't offend others.
* If IRCops request your removal, we have to delete your accounts.
* Don't take part in a DDoS whatsoever!
* Obey to all rules of those networks and/or services you access through freakshells.com!
* If you don't respect our rules, we will block irc access for you immediately or even terminate your accounts.
No refunds!